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CUSTOMER FEEDBACK SURVEY

Dear Esteemed Cooperator,

FINANCIAL SERVICES

Please rate your experience with the timeline of loan disbursement.


Disappointing---------------------------------------------Exceptional

Please rate your satisfaction with how enquiries are handled.


Disappointing---------------------------------------------Exceptional

Please rate the services of the relationship management team.


Disappointing---------------------------------------------Exceptional

COOP MART

Do you find most of what you need in the mart?

YesNo

Please rate the quality of our products.

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Disappointing---------------------------------------------Exceptional

Please rate the pricing of our products.

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Disappointing---------------------------------------------Exceptional

Please rate the services of staff in the mart.

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Disappointing---------------------------------------------Exceptional

COOP TRAVELS
Do you know Coop travels provides hotel reservation/taxi services for international flights?

YesNo

Please rate the pricing of our local tickets.

12345Not Applicable
Disappointing---------------------------------------------Exceptional

Please rate the pricing of our international tickets.

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Disappointing---------------------------------------------Exceptional

Please rate the services of staff in coop travels.

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Disappointing---------------------------------------------Exceptional

COOP LAUNDRY

Please rate the quality of laundry services.

12345Not Applicable
Disappointing---------------------------------------------Exceptional

Please rate the pricing of our laundry services.

12345Not Applicable
Disappointing---------------------------------------------Exceptional

Please rate the delivery timeline of our laundry services.

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Disappointing---------------------------------------------Exceptional

COMMUNICATION

Please rate how you feel about our communication.

12345Not Applicable
Disappointing---------------------------------------------Exceptional

Please make suggestions on how we can serve you better.