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CUSTOMER FEEDBACK SURVEY

    Dear Esteemed Cooperator,

    FINANCIAL SERVICES

    Please rate your experience with the timeline of loan disbursement.


    Disappointing---------------------------------------------Exceptional

    Please rate your satisfaction with how enquiries are handled.


    Disappointing---------------------------------------------Exceptional

    Please rate the services of the relationship management team.


    Disappointing---------------------------------------------Exceptional

    COOP MART

    Do you find most of what you need in the mart?

    YesNo

    Please rate the quality of our products.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    Please rate the pricing of our products.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    Please rate the services of staff in the mart.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    COOP TRAVELS
    Do you know Coop travels provides hotel reservation/taxi services for international flights?

    YesNo

    Please rate the pricing of our local tickets.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    Please rate the pricing of our international tickets.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    Please rate the services of staff in coop travels.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    COOP LAUNDRY

    Please rate the quality of laundry services.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    Please rate the pricing of our laundry services.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    Please rate the delivery timeline of our laundry services.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    COMMUNICATION

    Please rate how you feel about our communication.

    12345Not Applicable
    Disappointing---------------------------------------------Exceptional

    Please make suggestions on how we can serve you better.